Tuesday, July 3, 2012

The 8 Qualities Employers Most Want in Their Employees

  1. Being a team player (selected by 71 percent of surveyed companies): “Being part of a team has taken on a higher priority since many companies are still operating with leaner work forces and there is a greater need to accomplish goals through others” said Ford.
  2. Fully focused on satisfying customers (chosen by 68 percent of employers): “Employees should share complimentary letters and emails they receive with their bosses. Don’t assume that he or she already knows about your excellent customer service, but do it in a discreet way,” Ford added.
  3. Motivate and engage others in their jobs (chosen by 65 percent of companies): “In a challenging economy, employers appreciate when their employees reach out and keep each other motivated and involved in their work,” noted Ford.
  4. Success in achieving your “critical few objectives” (picked by 62 percent of companies): “These are the top one or two reasons why you were hired in the first place. Accomplishing these will count more than any other contributions you have made,” said Ford.
  5. Work smart (preferred by 60 percent of companies): This includes being up to date on the latest technology, keeping your skills and professional knowledge current, and continually searching for improvements in productivity, efficiency, and profitability.
  6. Work hard (selected by 57 percent of employers): “Although companies for years have preferred working smart to working hard, they still want to see that you are dedicated to your job, put in an extra effort and volunteer to fill any gaps when necessary,” said Ford.
  7. Add value to the organization (chosen by 52 percent of employers): Retention rewards are a recognition of your value. Track and document the specific ways you have added value to your employer.
  8. Contribute to improving the bottom line (selected by 48 percent of businesses): There are various ways to do this, including helping to increase sales, cut costs, decrease turnover, and make useful suggestions and recommendations.
BY John Hollon is Vice President for Editorial of TLNT.com, and the former Editor of Workforce Management magazine and workforce.com.

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