Monday, May 14, 2012

Organizational Behavior Assumptions

Use this SkillGuide to view assumptions of what drives organizational behavior.

Traditional Assumptions
  • people try to satisfy one class of need at work: economic need
  • people act rationally to maximize rewards
  • people act individually to satisfy individual needs
  • no conflict exists between individual and organizational objectives

Human Relations Movement Assumptions
  • organizations are social systems, not just technical and economic systems
  • people are driven by many needs
  • people aren't always logical
  • people are interdependent, with behavior often shaped by social context
  • informal work groups are major factors in the attitudes and performance of individuals, and management is only one factor
  • job roles are more complex than their simple job descriptions, and people act in ways not covered by the job descriptions
  • there's no automatic correlation between the needs of the individual and the organization
  • communication channels cover both the business aspects of an organization and people's feelings
  • teamwork is essential for cooperation and effective decision making
  • leadership should include human relations concepts
  • increased job satisfaction leads to increased job productivity
  • management should have effective social skills in addition to technical skills

Source: Human Resources Fundamentals (HRCI/PHR - 2007-aligned)

1 comment:

  1. Keith Davis defines Organizational Behavior as 'motivating people in organizational settings to develop team work which accomplishes individuals as well as organizational goals effectively.'