Updates in the Area of Human Resources
Monday, July 23, 2012
It’s Not as Much About What You Pay as What You Offer
The problem is most retailers, do a poor (often rotten) job of hiring.
It is not as much about what you pay as what you offer:
who like working with people
who want to serve.
who want to learn and teach them new stuff
who want to be challenged. Make them stretch.
who like your products or services.
Now do the following:
Quit hiring great applicants and start hiring
people who will be great employees.
Only allow your best people
to interview and hire.
Make sure your hiring managers are taught
how to hire the best.
Don’t settle for mediocrity
Recognize and reward
your great employees.
The most important decision a manager makes every single day is who they allow in the door to take care of the customers.
Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees.
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