Complement
differences and take charge wherever required to make your BOSS look
good...Tips on leveraging different styles of Bosses...
A boss creates fear, a leader confidence. A boss fixes blame, a
leader corrects mistakes. A boss knows all, a leader asks questions. A boss
makes work drudgery, a leader makes it interesting. - Russell H. Ewing
Invariably, when people think of managing someone at work they
think of it as a one way street. They
think of their bosses managing them. Yet,
in my experience, I've found that bosses also need to be managed. They need to be managed by their
people because they often over or under manage them. For example, they over-manage by
micromanaging and continually checking on a project's status. They under-manage
by not giving their people enough direction, detail or feedback.
These kinds of problems occur for a number of reasons. At the
start of middle management, Team Leaders are often promoted for their operating
excellence and are made incharge of career of at least 6-7 people, however, are
not trained enough on people skills.They keep doing what made them
successful so far - individual excellence and mess up with the career of their
sub-ordinates. Many times, they also don't have any good role models
for what a manager should do. And they rarely get feedback as to how they're
doing.
So, if you have a boss who over or under manages you, what can you
do to get what you need from him? How
can you effectively manage your boss?
Whenever you see a gap in the wavelength between you and your boss
you need to identify what are the attributes which make you different from him. A successful boss-subordinate
relationship is when you start complementing the differences and take charge
wherever required to make your boss look good.
Below are certain tips to manage different types of bosses
depending on their predominant attributes:
AMBITIOUS – They are
interested in looking good and getting ahead. Show them how supporting you and
your projects will be viewed favorably by top management and thus support
his ambitions.
LONER - They
like to work alone. Loner bosses do not like to supervise others. Praise their
pet projects and offer to help them with some of the administrative work. Keep
them informed on what is going on with the team.
POWER HUNGRY - They like
to control and show they are in control. Keep them informed. Give them a chance
to“influence” your
decisions but do not give in and become timid.
WIMP BOSSES - They are
indecisive and will not make waves even for progress. You have to push them to make
decisions. They love to hide
behind bureaucracy. You can
help by agreeing to take some of the heat or giving assurance that nothing bad
will happen.
BUREAUCRATIC BOSSES - They
like rules and policies and the status quo. You must show that you are following
the rules, organizing things in a logical way, putting things in writing and
giving them time to think it over.
FIRE FIGHTER BOSSES - They
like to fix problems. They thrive on finding disasters and solving them. You must show a sense of
urgency, give them frequent updates and find the next disaster to keep them
busy.
UNETHICAL BOSSES - They have no shame. They can be of any of the stated categories and make a deadly combination. You must document everything. Make sure you meet your objectives and stay true to your values. You can call them out but make sure you have a back-up plan.
Of course, in
managing your boss you should know his personal inclination, as well as your
personal bias. If you are process oriented, you will tend to present issues
in a systematic and orderly fashion, with pros and cons, chronology of tasks,
etc. If your boss is
the action type, he could be bored. In
that case an executive summary, emphasizing the key actions and results would
be a handy starting point. You need to becognizant of the working style of
your boss so that you can
match up to his expectations.
Bosses who like to 'control
things'normally introduce processes, develop more the 'now' attitude.
Bosses who are more concerned with people, develop more impact on people.
Bosses who are more concerned with getting things done, start with key actions
and bosses who are more concerned with ideas, frame proposals in concepts.
Here are some practical things you can do to manage your boss:
·
Remember your purpose - Don't let your boss sidetrack
you from your goals and purpose. Focus on what needs to get accomplished and
use the rest of these tips to get your boss' support.
·
Understand your boss' problems - Ask your boss what kind of pressures he is
under. Now you may not think it's your place to do that, but it can make a
great difference in your understanding why your boss is not managing you
properly.
·
Compliment what is working - Give your boss positive
feedback on what is working in your relationship. For example, say "Thanks for your valuable
feedback," when he
gives you a useful response.
·
Be a role model - If you want your boss to do certain things, do them yourself.
For example, if he or she doesn't listen well, practice active listening in
your interactions. He or she will probably match your positive behavior.
·
Let him be wrong - Try to correct him few
times and if it doesn't work, let it go. You won't always be able to save him.
Certain things which you need to do no matter what kind of boss
you have is, don’t compromise
on performance,keep your boss abreast of what you are doing in the way he wants himself to be
updated, abide by your
commitments, under commit
and over deliver, be cognizant of your threshold.
To reinforce trust make sure that your boss is not surprised by
others rather you should be the first one to tell him if something doesn’t work
well. Never criticize your
boss in front of others
rather discuss with him directly so that you can also help him grow. Remember that your
success lies in your bosses’ success so contribute to make him successful.
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